UK Privacy Policy

Hatch respects and protects the privacy of all personal information of our employees and other individuals.

The purpose of this statement is to ensure that personal information is managed openly and transparently, including how we collect, use and manage personal information in accordance with this Privacy Policy, hereinafter referred to as the Policy. This Policy will be continuously assessed against new technologies, business practices and the changing needs of everyone we deal with. We are registered under, and process data in accordance with, the Data Protection Act 1988 and the General Data Protection Regulations 2018 as amended from time to time (“the General Data Protection Regulations”). By using our website, you consent to the collection and use of your personal data in the manner set out in this Policy.

We will review our Policy regularly to ensure compliance with all applicable legislation. Please return periodically to review the latest Policy.

Data Protection Officer

Hatch has appointed a Data Protection Officer and they can be contacted as follows:

Hatch Associates Limited

20 St Andrew Street

London, UK EC4A 3AG

Scope and Applicability

This statement supports the Hatch Privacy Statement - Global by supplementing it with UK-specific principles.

This statement does not apply to personal information contained in “employee records” of current or former employees which is collected or used in relation to a current or former employment relationship.


Personally Identifiable Information

Information such as e-mail addresses, billing information, employment status and ‘click stream’ data that tracks visitor activity on a website or online service

Sensitive Data

This includes, by way of example, clients’ confidential data, individuals’ home telephone numbers, bank account, income tax and national insurance numbers, interview notes, CVs, etc. Sensitive data deserves and will be given more protection.

How We Collect, Use and Disclose Personal and Sensitive Information

Data Collection

Hatch will only collect personal information that is reasonably necessary for one or more of Hatch’s functions or activities, by lawful and fair means and directly from you, where it is reasonable and practical to do so (and for sensitive data, only if we also have your consent).

We collect and processes data about you when:

  • you apply for employment with us;
  • you communicate with us via phone, email, or in person;
  • you work for a Hatch client or supplier and our work requires us to have dealings with you;
  • you visit a Hatch office;
  • you visit a work site managed by Hatch;
  • you register for an online account that can be used to purchase membership or register for events;
  • you sign up to receive email newsletters; or
  • you complete surveys that we use for research purposes.

In addition, we may collect information through the use of cookies. This information will be anonymous. We may make use of cookies to gather valuable information about how users move around the website. This enables us to understand how the website is used to enable us to make improvements. The information collected through the use of cookies will be afforded the same safeguards and protections as all other information collected.

Children's Privacy

Hatch does not knowingly collect Personally Identifiable Information from children under the age of 13. If a child under 13 has provided us with personal information without parental or guardian consent, the parent or guardian may contact us by emailing the Data Protection Officer at We will remove the information and unsubscribe the child from our electronic marketing lists.

Use of Personal Data

Hatch collects Personally Identifiable Information and Sensitive Data only when there is a legitimate business need to do so or when such information is made available to us with your consent. We will inform you about why we are collecting Personally Identifiable Information and how we intend to use it. For example, we may need to collect and store your name, address, and other basic Personally Identifiable Information, to provide you with the service you requested or for billing purposes. This information also enables us to develop and customise services to better meet your needs and preferences and to send your important updates and information about relevant products and services from Hatch, and occasionally other sources that may be of interest to you.

Transfer and Data Sharing

Where there is a legitimate business need to do so, we may pass your information between different departments and sites of Hatch. Our offices are listed on this website and updated when necessary. From time to time, we are approached by companies and organisations that have a product or service that we believe may be of interest to you. We will never share your Personally Identifiable Information with these companies. We may, however, use your information to directly send information to you about services from such third parties. We will never share Personally Identifiable Information about you unless you have authorised us to do so or in circumstances in which we are obliged to do so by law.

Hatch does not sell personal data in any form, including mailing lists. All the personal data gathered is exclusively for internal use.

Security and Data Protection

Hatch takes all reasonable steps to secure and protect your personal and sensitive information from misuse, interference, loss, destruction and unauthorised access, modification or disclosure.

We will maintain appropriate safeguards to ensure the security, integrity and privacy of your Personally Identifiable Information. If your relationship with us includes providing us with Sensitive Data, we will protect that information with extra care. We will not disclose sensitive Data to any third parties and, if you so request, will give you the chance to opt out of sharing this information within our own organisation. However, the internet is not a secure environment and we cannot guarantee absolute security of any information sent to us.

Transition Abroad

Because Hatch operates globally, we may share the personal information you submit to other overseas Hatch entities. These entities are required to maintain the confidentiality of this information and are restricted from using it for any purpose other than the purposes set out in this Policy.

Data Retention Period

We comply with the statutory retention laws in the United Kingdom and your information will be retained in accordance with the period relevant for the category of information as set out in the existing laws.

Links to Other Websites

Where appropriate, we may present advertisements or direct links to websites owned and operated by third parties. This Policy does not cover those external websites. We are not responsible for the privacy policies or the content of any linked websites, whether you access such sites from our website or access this from a linked site.

Access, Review and Correction

You may request details of personal data held by us. We will take all reasonable measures to ensure that the personal data we hold about you is accurate. We have also implemented procedures to enable you to review and correct your personal information, should there be any errors. When you make a request to access or review the personal data we hold about you, we will request that you to verify your identity before the request can be fulfilled.

Such requests can be made by contacting our Data Protection Officer at

You can also make a written request to Hatch Associates Limited, 20 St Andrew Street, London, EC4A 3AG.

Policy Implementation

Hatch will continue to oversee implementation of and compliance with our Policy and will adapt the Policy to reflect changes in technology and the expectations of everyone we deal with. To ensure that we are following our stated Policy, we also conduct periodic and random audits of our websites and other systems.

This Policy has been developed out of respect for the privacy preferences and choices of our candidates, suppliers, customers, associates and staff. We have established procedures to ensure that every reasonable effort is made to address your concerns. If you have any questions or comments on data protection, please contact us using the details above. If you have a complaint about our handling of data, please contact us in the first instance, so we can address the problem directly. If you feel your complaint or inquiry has not been handled correctly, you have the right to approach the Information Commissioner’s Office at

Any questions about the Policy can be addressed to


If you have any press-related or media-related queries or wish to enquire about engaging our experts for a guest speaking opportunity, please contact our Marketing & Communications department at